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Privacy Policy

Your Privacy At The Bitcoin Adviser

Last Updated: October 18, 2026

We collect the minimum personal information required to provide our services and safeguard it with technical and organisational controls. This policy explains what we gather, why we use it, and the choices you have over your data.

Data We Collect

Information You Share With Us

Contact & Identity Details

  • Name, email address, phone number, and company details supplied when requesting services.
  • Support ticket history or meeting notes relevant to your account.

Service Context

  • Information you provide about your Bitcoin custody goals or risk profile.
  • Documents required to perform due diligence and comply with legal obligations.

Website Analytics

  • Non-identifying technical data (browser type, referring pages, time spent) captured in aggregate.
  • No behavioural profiling or advertising trackers are used.
How We Use Data

Delivering Services & Staying Compliant

Primary Uses

  • Respond to enquiries, schedule consultations, and deliver collaborative security services.
  • Send operational updates, educational resources, or changes to our agreements.
  • Maintain accurate records for billing, accounting, and client support.

Legal Grounds

  • Your consent when you submit forms or opt-in to communications.
  • Performance of a contract when we deliver advisory or custody services.
  • Compliance with legal obligations and legitimate interests in improving offerings.
Security & Retention

Protecting Your Information

Security Measures

  • Encrypted transmission (SSL/TLS) for all data exchanged through our website.
  • Role-based access controls so only authorised personnel handle client records.
  • Vendor due diligence to ensure third-party tools meet or exceed our standards.

Retention & Storage

  • We keep personal data only as long as needed to provide services or meet regulatory obligations.
  • When information is no longer required, it is securely deleted or anonymised.
  • If you terminate services, we archive essential records for legal or audit purposes.
Your Choices

Control Over Your Personal Data

Access & Corrections

Request a copy of the information we hold about you or ask us to correct inaccurate details.

Opt-Out & Preferences

Unsubscribe from marketing communications at any time using the link in our emails or by contacting us.

Deletion Requests

Ask us to erase your data where it is no longer needed, subject to legal or contractual requirements.

Questions & Complaints

If you have concerns about how we handle your information, contact us directly so we can address them.

Third-Party Links

External Resources & Responsibilities